Privacy Policy

Pleasant Paws Privacy Policy

Pleasant Paws LLC, including Pleasant Paws Inn Monroe and Pleasant Paws Inn The Dog House in Snellville (“Pleasant Paws,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit pleasantpaws.com, contact us, submit an employment application, or use links from our website to third-party services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Preferred Pleasant Paws location
• Information submitted through contact or employment forms
• Employment history, availability, references, and other information included in an employment application
• Information you provide when communicating with us by email or phone

Our website may also automatically collect limited technical information such as browser type, device type, IP address, referring pages, and basic website usage information when necessary for website operation, security, or performance.

2. Booking Information

Pleasant Paws uses Kennel Booker for online boarding and daycare reservations.

When you click a booking button on pleasantpaws.com, you are directed to Kennel Booker’s website or app. Customers choose Monroe or Snellville within Kennel Booker.

Information you enter into Kennel Booker is collected and processed by Kennel Booker according to its own terms and privacy practices.

Pleasant Paws does not collect your Kennel Booker login credentials through pleasantpaws.com.

3. Payments

Certain payments, including holiday boarding deposits and daycare package purchases, are completed through PayPal.

When you select a PayPal payment button on pleasantpaws.com, you are directed to a PayPal-hosted payment page.

Pleasant Paws does not collect, process, or store your full debit card, credit card, bank account, or PayPal login information through pleasantpaws.com.

Payment information submitted to PayPal is subject to PayPal’s own privacy and security practices.

4. Employment Applications

Pleasant Paws provides an online employment application through pleasantpaws.com.

Employment application submissions are processed through Formspree, a third-party form delivery service, and are emailed to Pleasant Paws.

The employment form may collect information such as:

• Name
• Email address
• Phone number
• Preferred work location
• Position or area of interest
• Availability
• Animal-care experience
• Work experience
• References
• Responses to employment-related questions

The current employment form does not request Social Security numbers, medical information, race, religion, marital status, political affiliation, or other unnecessary sensitive personal information.

Pleasant Paws does not currently maintain a separate website database of employment applications. Form submissions are processed by Formspree and delivered by email.

5. How We Use Information

We may use information you provide to:

• Respond to questions or requests
• Communicate with customers
• Provide information about Pleasant Paws services
• Assist with reservations or customer service
• Process and review employment applications
• Contact employment applicants regarding potential opportunities
• Maintain and improve our website
• Protect our website and business against misuse, fraud, or security threats
• Comply with legal or regulatory obligations

We do not sell personal information to advertisers or data brokers.

6. How We Share Information

We may share information with service providers when necessary to operate our website or provide requested services.

These providers may include:

• Kennel Booker for boarding and daycare reservations
• PayPal for certain online payments
• Formspree for employment-form delivery
• Website hosting and technical service providers
• Google or other mapping services when you use external directions links

We may also disclose information when reasonably necessary to:

• Comply with applicable law, court orders, or legal processes
• Protect the rights, property, or safety of Pleasant Paws, our customers, employees, animals in our care, or others
• Investigate fraud, misuse, or security incidents
• Complete a business sale, merger, restructuring, or similar transaction, subject to applicable law

7. Third-Party Websites and Services

Pleasantpaws.com contains links to websites and services operated by third parties.

Examples include Kennel Booker, PayPal, Google Maps, and other external services.

Once you leave pleasantpaws.com, the privacy practices of the third-party website or service apply. Pleasant Paws is not responsible for the privacy practices, content, or security of websites operated by other companies.

8. Cookies and Similar Technologies

Pleasantpaws.com and its hosting or technical service providers may use cookies or similar technologies that are necessary for website functionality, security, performance, or user experience.

We do not currently use the website to sell personal information or conduct third-party behavioral advertising.

If our use of analytics, advertising, or tracking technologies materially changes in the future, this Privacy Policy should be updated accordingly.

You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information submitted through our website.

However, no website, email system, Internet transmission, or electronic storage method can be guaranteed to be completely secure.

Payment-card information used for PayPal transactions is processed by PayPal rather than stored on Pleasant Paws website servers.

10. Data Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including customer service, employment consideration, business records, dispute resolution, and legal or regulatory requirements.

Third-party providers may maintain information according to their own retention policies.

11. Children’s Privacy

Pleasantpaws.com is intended for pet owners and other adults seeking information about Pleasant Paws services.

We do not knowingly market our website to or intentionally collect personal information from children under 13 through the website.

If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

12. Your Privacy Choices

You may contact Pleasant Paws to:

• Ask what personal information you have directly provided to us
• Request corrections to information we maintain
• Ask us to delete information when reasonably possible and legally permitted
• Opt out of marketing communications from Pleasant Paws

Certain information may need to be retained for legal, contractual, operational, or recordkeeping purposes.

Depending on where you live, applicable law may provide additional privacy rights.

13. Email Communications

If Pleasant Paws sends marketing or promotional email communications, we will honor applicable unsubscribe or opt-out requests.

Transactional, reservation-related, employment-related, or customer-service communications may still be sent when necessary to respond to a request or provide a service.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology, or legal requirements change.

The current version will be posted on this page with the updated “Last Updated” date.

15. Contact Us

Questions about this Privacy Policy may be directed to either Pleasant Paws location: